Terms and Conditions

Invoices for mediation fees will be sent to the parties once the date of mediation has been confirmed and said invoices are payable within 14 days thereof or no later than one week in advance of the date of mediation.

Failure to settle invoices within this time frame will lead to the postponement of the mediation at the discretion of Clearwater an cancellation fees will apply as detailed in these Terms and Conditions.

If the mediation has been scheduled at short notice (less than one week prior to the mediation) special arrangements must be agreed with Clearwater to ensure payment is made before the mediation commences.

 

Invoicing

Unless a party is acting in person, invoices will be addressed to and payable by the solicitors or other lead advisers of each party with whom arrangements are made for the mediation.

 

Cancellation and Postponement

In the event of cancellation or postponement by either party received by Clearwater in writing:

  1. Fourteen days or less but more than seven days before the mediation was due to take place, Clearwater will be entitled to: 50 per cent of the mediation fees and all expenses incurred in relation to the mediation
  2. Seven days or less but more than one working day before the mediation was due to take place, Clearwater will be entitled to 75 per cent of the mediation fees and all expenses incurred in relation to the mediation
  3. One working day before the mediation was due to take place or less, Clearwater will be entitled to: 100 per cent of the mediation fees and all expenses incurred in relation to the mediation

The parties are jointly and severally liable for cancellation fees unless agreement to alternative arrangements is reached with Clearwater and recorded in writing. Such agreement must be reached within 5 working days of appointment or prior to the mediation taking place if the mediation has been arranged at short notice.

 

Expenses

All expenses related to the mediation such as the mediator’s travel expenses and venue hire if applicable, are charged at cost.

 

VAT

All fees quoted are exclusive of VAT. These cancellation provisions are applicable without prejudice to a Party’s right to recover costs form any Party it may consider to be at fault for the cancellation.